
Outlook seems to hide the emails it thinks are quoted in newer replies so you don't have to read redundant email text). Sometimes messages simply won't be displayed to me (and I ensure that I click the drill-down arrow twice to ensure the entire message thread is shown) and I have to disable conversations to find an email (the problem seems most prevalent when you get multiple replies to a thread and some of them quote previous emails. I use IMAP folders and one of the mailing lists I am on seems to have the most problems. Clicking on the arrow reveals all the messages that have been grouped together under that thread.I too have had the feeling that the Conversation view does not always show you all the proper emails in a conversation thread. Select the folder you want to apply Conversations view to.Īnd you’re done! If you’ve just turned the feature on, you’ll notice little arrows next to emails that have been threaded. To turn it off instead, uncheck the box.ģ.

Check the box that says Show as Conversations. Click the View tab at the top of your Outlook home screen.Ģ. Here’s how you can enable or disable Conversation View in three really quick steps.ġ.

In the settings menu, select Mail > Layout > Message Organization. Open the Setting Menu using the Gear icon, and View All Outlook Setting.Ģ. The following instructions will allow you to enable or disable this feature in your Office365 mailbox.ġ. If you respond to an older email in a conversation with Conversation View enabled, you may see the following message:

It isn’t immediately clear to first-time users how to turn this feature on, while those who have the feature inexplicably turned on sometimes can’t find how to turn it off. However, if Conversation View is enabled, it may appear as though emails are missing when searching for them, if that email contained in a email chain. Part of Microsoft Email, conversations allow you to reduce clutter in your inbox and follow email chains by grouping similarly-titled emails together.

Manage Conversation View using Outlook Software Manage Conversation View using Office 365 Online Emailģ. Audience: Franklin University Office 365 Email users.ĭisclaimer: The results and functionality of the following article only apply to the audience listed above.Ģ.
